A $20,000 security robot sounds like a deal—until you realize the hardware is only 40% of the total cost of ownership.
What Hardware-Only Vendors Don't Include
- Integration: VMS and access control connection requires custom development
- Policy Engine: No governance system for security teams
- Evidence Management: No chain-of-custody for legal admissibility
- SLA Guarantee: Return-to-manufacturer repair model = weeks of downtime
- Compliance Documentation: Security teams need OSHA/ADA compliance
The Real Cost Breakdown
| Component | Hardware-Only | Full Solution |
|---|---|---|
| Robot Hardware | $20,000 | Included |
| Integration (VMS, Access Control) | $15,000 | Included |
| Policy Engine Development | $25,000 | Included |
| Evidence Management System | $10,000 | Included |
| Downtime Costs (Year 1) | $8,000 | $0 (SLA) |
| Total Year 1 | $78,000 | $35,000 |
Solutions vs Hardware
EON provides a complete security solution, not just hardware. Policy Engine, Evidence Locker, VMS integration, and 95% uptime SLA are included—not add-ons.