Deployments
How we share responsibility.
One accountable partner does not mean EON performs every specialized function alone. Here is how responsibility is divided across the deployment lifecycle.
Discuss Your DeploymentResponsibility matrix.
Enterprise buyers need clarity on who owns each layer. This matrix defines the typical division of responsibilities.
| Layer | Likely Responsible Party |
|---|---|
| Robot hardware warranty | OEM |
| Robot programming & integration | EON / OEM / integrator |
| AI model performance | EON / model provider |
| Deterministic safety controls | Qualified controls integrator |
| Facility modifications | Customer / EON contractor |
| Networking infrastructure | Customer / EON networking partner |
| System monitoring (24/7) | EON |
| Field maintenance & repair | EON deployment network |
| Incident command & escalation | Contractually defined |
| Final production authorization | Customer & qualified stakeholders |
| Performance reporting | EON |
| Model updates & retraining | EON / model provider |
| Safety validation & recertification | Qualified third party |
| Data governance & retention | Customer (owner) / EON (processor) |
Every deployment defines responsibilities in a project-specific agreement. This matrix represents the default allocation. Actual responsibilities depend on the scope, hardware selection, regulatory requirements, and contractual terms of each deployment.